Privacy Policy

We, Abans PLC (PV 5301 PB/PQ) and Abans Electricals PLC (PQ 188), with its registered office at No. 498, Galle Road, Colombo 03, are pleased to present our customer privacy policy. We collect, use, maintain and disclose information collected from Customers with care. We want to assure you that we make every effort, within reason, to protect the privacy of our customers. This Privacy Policy is applicable to the service department of Abans PLC, its affiliates, associates, related party and subsidiary companies and any company appointed by Abans PLC to provide services to its customers.

We receive your personal information, such as your name, address, email address, national identity card number, mobile number, credit card details, transaction information, usage and preference information, log and device information, etc. We collect this information directly from you when you use our website, www.abanservice.lk, or any other application software. We collect your aforementioned information only if you voluntarily submit it to us. Please note that you have the right to refuse to provide personal identification information, although doing so may prevent you from engaging in certain site-related activities.

We may utilize the information we collect about you to provide, maintain, and enhance our services. This includes, but is not limited to, facilitating payments, issuing receipts, fulfilling your requested products and services, and delivering relevant information. Additionally, we may use this information to develop new features, offer customer support to both customers and vendors, enhance safety measures, authenticate customers, and send product updates and administrative messages. Furthermore, we may also send you marketing and promotional information, such as discounts, details about new product or service offerings, and promotions.

We may share your information with our vendors, consultants, marketing partners, and other service providers who require access to such information to perform their work on our behalf. We employ unauthorized data collection, storage, and processing practices, as well as security measures, to safeguard against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

We do not sell, trade, or rent customers' personal identification information to others. However, we may share generic aggregated demographic information, not linked to any personal identification information, regarding visitors and customers, with our trusted business partners, affiliates, and advertisers for the purposes outlined above. We may engage third-party service providers to assist us in operating our business and the site, or to administer activities on our behalf, such as sending newsletters or conducting surveys. By using our services, you acknowledge that we may share your information with these third parties for those limited purposes. We do not disclose your personal information to any third party, except as stated in this policy, unless in response to a court order and/or as required by law, rules, and regulations of any government or statutory authority.

We take great care of your personal information and make every reasonable effort to safeguard the information entrusted to us. We use cookies for the following purposes: enabling certain functions of the services, providing analytics, and enabling advertisement delivery, including behavioral advertising.

Please note that we may provide links to sites that are not operated by us. If you visit any of these linked sites, we recommend reviewing their privacy and other policies. We are not responsible for the policies and practices of other companies, and any information you submit to those links is subject to their respective privacy policies.

The information contained on www.abanservice.lk any other application software is for general informational purposes only. www.abanservice.lk or any other application software assumes no responsibility for errors or omissions in the contents provided. In no event shall www.abanservice.lk or any other application software be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence, or other tort, arising out of or in connection with the use of the services or the contents of the service. We reserve the right to make additions, deletions, or modifications to the contents of the services at any time without prior notice. www.abanservice.lk or any other application software does not warrant that www.abanservice.lk or such other application software is free from viruses or other harmful components.

We may change this privacy policy from time to time if necessary. We will post the revised version of the privacy policy for your reference. By using this, you signify your acceptance of this policy. If you do not agree to this policy, please refrain from using our site. Your continued use of the site following the posting of changes to this policy will be deemed as your acceptance of those changes.

Although we strive to maintain accurate and up-to-date information on our servers, we cannot guarantee the accuracy and timeliness of the information provided. While we hope that you will find the information helpful and user-friendly, please note that all content is provided for informational purposes only, and we make no representations or warranties of any kind regarding its accuracy. We disclaim all liability arising from the use of, or inability to use, our servers and the information contained therein. Our servers are intended solely to provide information about the company. Unauthorized and prohibited use of this system for purposes other than its intended design is strictly prohibited.

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us at:

Tel: 0112 222 888
Email: customerservice@abansgroup.com

All parties submitting materials to our servers represent and warrant that the submission, installation, copying, distribution, and use of such material in connection with our servers will not violate any other party's proprietary legal rights.

The material and content provided on the site are strictly for your personal and non-commercial use only. Unless expressly provided otherwise, you agree not to distribute, copy, extract, or commercially exploit such material or content for yourself or through assistance from any third party. Except as otherwise indicated, all materials on this site, including but not limited to text, customer or partner references, data, images, illustrations, and written and other intellectual property rights owned or used with permission by us, our partners, affiliates, or associates. This site is protected by copyright and other intellectual property rights owned or used with permission by us, our partners, affiliates, or associates. All rights reserved.